Hugathome Reviews

Based on 19 customer reviews and online research, hugathome.co.uk has a consumer rating of 4.7 out of 5 stars, indicating that most customers are very satisfied with Hugathome.

4.7 / 5.0

19 Reviews

5 Stars(14)

0%

4 Stars(4)

0%

3 Stars(1)

0%

2 Stars(0)

0%

1 Star(0)

0%

How would you rate Hugathome?

Customer Reviews (19)

Sort by: Most Recent
Terry Walker
Posted on 06/16/2021
Love my new rugs ????????????

Love my new rugs ????????????

Helpful
Reply
Marlene Peterson
Posted on 06/16/2021
Excellent service and quality of mats

Excellent service and quality of mats

Helpful
Reply
Guest
Posted on 06/15/2021
Excellent service and quality product

Bought two of these mats for the front and back doors and they are brilliant. Clean up really well both through hoovering and machine washable. The one at the back door was filthy but a quick hoover and spin in the washing machine at 30 and it looks as good as new. Great that it’s made from recycled materials and delivery was quick. Great value!

Helpful
Reply
Patrick Robinson
Posted on 06/13/2021
Love my new rug

Very pleased with this lovely rug. It arrived well wrapped and on time. I was initially dubious about buying a light coloured rug but it appears to shrug off wet footprints easily. Will definitely be buying another one.

Helpful
Reply
Herbert Montgomery
Posted on 06/06/2021
Excellent customer service

First class customer service. My second rug purchased did have a lot of fluff/shedding, but my concerns were dealt with very promptly and a replacement offered (not necessary).

Helpful
Reply
Noelle Little
Posted on 05/25/2021
Love this striped rug

Love this striped rug. Arrived quickly and very well packaged. These rugs are machine washable at low temperature and come out looking good as new. Great value and great designs.

Helpful
Reply
Connor Terry
Posted on 05/22/2021
My second lovely rug from Hug

My second lovely rug from Hug.
Just a shame that you don’t make the lovely patterned ones in the smaller sizes like the plain ones. My doorway is not quite wide enough to accommodate the larger size

Helpful
Reply
Virgil Knight
Posted on 05/21/2021
Good customer service

I ordered two mats in cranberry pattern which I wasn't too happy with. However, the issue was promptly addressed by the Hug at Home customer services and I was offered replacements of my choice with which I am very happy now. Thank you Hug at Home for your 5* customer service :)

Helpful
Reply
Aiden Sullivan
Posted on 05/05/2021
good but not cheap

it. does what it says well not cheap

Helpful
Reply
Sue Ryan
Posted on 04/07/2021
Two excellent rugs

Two excellent rugs , beautiful designs , wash well , very reasonable price , delivered quickly , very happy with both purchases .

Helpful
Reply
Constance Rhodes
Posted on 04/07/2021
Great products made in the UK and fast…

Great products made in the UK and fast delivery

Helpful
Reply
Joann Long
Posted on 03/21/2021
Its OK but I do not think it is worth…

Its OK but I do not think it is worth the amount paid. When it is vacuumed it looks good but in between it looks old and shabby. I would not buy again.

Helpful
Reply

Got a Question?

Ask a question and get answers from others!

Submit Your Question